FCM has been named ‘Europe’s Leading Travel Management Company’ at the prestigious World Travel Awards for the 12th consecutive year, with its operations in Belgium, Poland, Portugal, Romania and Slovakia clinching country award wins too.

Acknowledged as the ultimate accolade, the annual World Travel Awards celebrate and reward excellence across all sectors of the global travel and tourism industry. With votes cast from industry professionals, media and consumers worldwide, the flagship business travel arm of Flight Centre Travel Group is thrilled once again to come out top.

“We are incredibly proud to be recognised as Europe’s leading TMC in this highly contested category. This award is testament to our continued commitment to give our customers maximum control, choice and ease in their travel management arrangements,” said Tomas Tachovsky, General Manager . “Most importantly, it reflects the outstanding efforts of our teams across the region in keeping clients closely connected with FCM and ensuring we will be there to support them as the world re-opens to travel.”

The dynamic transformation of the corporate travel industry caused by the global pandemic has heightened the demand on firms to remain agile and innovative in order to survive. Not only has FCM proved to be resilient, it has also thrived over the last 18 months.

A winning combination of accelerated investment in technology and enhanced account management tailored to each client’s locality, underscored FCM’s superior capabilities in delivering outstanding products and service in an evolving travel landscape. Over the past year, the company also made record-breaking strides in new business wins and implementation, while simultaneously reinvigorating its brand identity.

In addition to being named Europe’s ‘Leading Travel Management Company’, FCM took the top accolade in five other regions including Africa, Asia, North America, Oceania and South America.